More and more businesses recognize the need to market to and reach the buying power of the Spanish-speaking population in this country. The need for bilingual employees is on the rise. The ability to measure someone’s language skill isn’t always easy. With our Two-Part Proficiency Test (oral and written), we can help you identify your future and present employees’ language skills.
This Proficiency Test will identify if the financial professional is:
- Fluent: meaning they can help customers in any and all situations
- Professional: meaning that they can assist customers in most day-to-day activities, transactions, etc.
- Minimal: meaning that they can help customers at a very basic level
- Doesn’t Pass: can’t help…needs to learn Spanish in order to assist customers
The Outcome Report will identify the level of proficiency and make recommendations for participants to move up in their test results.
Please contact Christine Bumgardner at 303-629-9662, or firstname.lastname@example.org for more information on how Proficiency Testing can be implemented in your financial institution.